Our Guarantee

Ever been burned by someone telling you that ‘everything will be OK’ and then not being able to find them when everything goes wrong? We’ve been there too – it’s not much fun…

At Tuff Group, we back up the work we do in a number of ways. We rarely have issues, but when we do, there are no ‘weasel-out clauses’ or changed phone numbers. Recently, we replaced an entire surface at our own cost, even though the issues were brought about by others. 

Tuff Group offers a seven-year manufacturer’s artificial turf warranty. This means that the surface we install is protected against failures of the product itself, provided we have installed it and the base on which it is installed has been approved by our internal team of experts. If you believe that there is a fault in a surface that Tuff Group has constructed and installed, it’s important you don’t try to ‘fix it’ yourself. Contact us immediately and we will undertake a comprehensive assessment fast to make sure the situation is addressed. 

Likewise, our acrylic and rubber installations are similarly protected, meaning that you can rest easy in the knowledge that you the professionals working for you will deliver. Tuff Group is here for the long-term, and we take pride in investing in our reputation by ensuring consistent delivery of quality surfaces, backed up by our words and actions.

Ready For The Next Step?

For Commercial Turf & Surfaces:

Request A Commercial Turf/Surface Consultation

  • You’ll get a crystal-clear picture of the process for installing or maintaining your turf or surface
  • You’ll discover the latest innovations in synthetic turf and surfaces
  • You’ll get a solid understanding of the cost and timeframes for installing synthetic turf or surfaces
  • You’ll learn more about Tuff Group and our commitment to excellence

For Turf Installed At Home:

Planning Turf At Home?
Download Our Turf Planning Guide

Download this if you have questions like “does synthetic turf look real” and “how do I know what type of turf to choose”?

Download Now
Planning Turf At Home?
View Our Residential Turf Range

Take a closer look at our premium range of synthetic turf. There’s a Tuff Turf solution for every yard or open space.

View Residential Range
DIY Installing Turf At Home?
Buy Tuff Direct From Bunnings

Ready to install Tuff Turf in your outdoor area or landscaping project? Tuff Turf is available at your nearest Bunnings.

Visit Bunnings Online
Request A Residental Turf Installation Quote

Would you like us to install Tuff Turf in your home or residential project? Request a free consultation to get started.

Enquire Now