The surfaces that last are the ones that get maintained.
SignatureCare™ is Australia's leading professional maintenance program for synthetic turf and sports surfaces.
THE PROBLEM
Synthetic turf is not set and forget.
Most organisations install a synthetic surface and consider the job done. It isn't. Without a planned maintenance program, deterioration follows a predictable path. Fibres fold over and become trapped within compacted infill. Infill migrates from high-use areas. Organic contamination accumulates. Seams weaken. Surface hardness increases.
The result is a decline in safety, playability, and asset life, turning a 10-12 year investment into a surface that performs like one at year six.
Without maintenance
- Fibres fold over and become encapsulated by compacted infill. Reduced traction increases injury risk.
- Infill migrates from high-use areas. Uneven footing and exposed seams develop.
- Algae and moss establish within the surface. Slippery conditions become a safety concern.
- Seam failures create trip hazards. Liability exposure increases.
- Surface hardness rises beyond acceptable thresholds. Head injury and concussion risks increase.
- Manufacturer maintenance requirements are not met. Warranty protection may be voided.
Introducing SignatureCare™
Synthetic Turf
School ovals, soccer, AFL, hockey, cricket & multi-sport fields.
Acrylic Courts
Tennis, netball, basketball & hard courts.
Rubber & Athletics Surfaces
Playgrounds, run-off areas & athletics tracks rubber & synthetic.
Bowling & Golf Greens
Including mini golf & driving ranges.
The Process
How SignatureCare™ Works
Five steps. One team. Complete visibility.
Inspect
Every program begins with a site visit and a Surface Asset Condition Audit, documenting surface condition, type, usage frequency, and everything needed to design a program that fits your facility from day one.
Design
Using the Asset report and sport code recommendations, the SignatureCare™ team designs a tailored Planned Preventative Maintenance Program — every task, its frequency, and who is responsible, customised to your surface, usage and budget.
Execute
All services are delivered by in-house SignatureCare™ surface technicians, trained and equipped specifically for synthetic surface maintenance. Every visit is completed to a documented standard.
Record
Full documentation at every visit — Scheduled Maintenance Activity Reports, Completion Reports, Usage Logs, and a complete maintenance history. Managed via our customer portal for real-time access to every service record.
Analyse & Improve
Continuous improvement is built into the program. The SignatureCare™ team keeps clients updated with research outcomes, proactive recommendations, and early identification of issues before they become problems.
Built to Last
In-house installation and maintenance teams
Same organisation that installs your surface maintains it. No handovers, no accountability gaps.
Certified to the highest standards
FIFA, FIH, IAAF, ITF, AS/NZS 4422, ISO 9001.
Customer portal
Every service, every report, every visit logged and accessible to you in real time.
National reach
Servicing Melbourne, Sydney, Brisbane, Adelaide, Canberra, and regional Australia.
How fortnightly maintenance added four+ years to a FIFA-certified field.
Three FIFA-certified pitches, an AFL oval, an FIH hockey pitch, an IAAF athletics track, and 12 cricket nets. Fortnightly SignatureCare™ maintenance in place since installation day.
All FIFA pitches certified to FIFA Quality. FIH pitch certified to Multisport. IAAF track to National Standard. 1,200+ tonnes of product diverted from landfill at end of lifespan.
Frequently Asked Questions
It depends on usage intensity. A school oval used six days a week typically requires fortnightly maintenance. Lower-traffic facilities may suit a 6-monthly program. SignatureCare™ designs each program around your actual usage data, not a generic schedule.
Fibres compact, infill migrates, seams fail, and surface hardness exceeds safe thresholds. The result is shorter lifespan, increased injury risk, voided warranty, and significantly higher long-term costs.
Yes. Most manufacturers require documented maintenance to honour warranty claims. Without a recorded program, a claim on a failing surface is likely to be rejected. SignatureCare™ provides the complete documentation trail required.
Yes. SignatureCare™ is available for any synthetic turf, acrylic court, or rubber surface regardless of who installed it. We begin with a Comprehensive Dilapidation Report to assess current condition.
Gmax measures surface hardness against ASTM F355 standards; the benchmark for safe impact performance on synthetic surfaces. Poorly maintained turf regularly fails Gmax testing, creating genuine concussion risk. SignatureCare™ includes Gmax measurement at every visit.
Program investment varies based on surface type, size, and usage intensity. What stays consistent is the value case; extending surface life by 2–6 years defers a significant capital replacement. Contact us for a tailored quote.
Extending surface life by 2–6 years defers a significant capital replacement.
